Defective product
If your product is defective, please contact our service team by e-mail: [email protected]
In order to process your request quickly, we need the following information from you:
1. please send us a copy/picture of your invoice of the defective product.
2. in order to process the defect quickly, we need a detailed description of the defect, as well as a few pictures.
3. please send us your complete address in case es has to exchange the item.