Cancel order

If you wish to cancel your order, please send an e-mail to [email protected] as soon as possible, stating your order number. As long as the order has not yet been packed, we can cancel it. After the order has been successfully canceled, you will receive an info mail and we will refund your payment immediately.

If your shipment is already prepared for shipment, we can not cancel the order. You can use your right of withdrawal within 14 days after you have received the goods and return the goods to us.

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How long is the warranty period?

Our warranty period is 12 months on the battery and 24 months on all other components.

Payment methods

We offer the following payment options: Credit card Es a form will open in which you must enter your credit card details. We will debit the account when we send the ordered goods to you. PayPal You will be redirected to PayPal and must log in and follow the instructions from PayPal. Purchase on account (pay later with Klarna) Pay conveniently by invoice after you have received the goods. Payment by installments is also possible via Klarna. Instant bank transfer After completing the order process, you will be redirected to the corresponding homepage. Please log in and follow the instructions of the payment provider.

Status of my order

We will send you an order confirmation email after your successful order. You will also receive an email from us when your package is shipped and leaves our warehouse. If you have a customer account, you can check the status of your order at any time.